Hayley Charlton

Terms & Conditions

Contract for website use and purchases from Hayley Charlton Ltd.

1. About Us

Hayley Charlton Ltd, 61 Bridge Street, Kington, HR5 3DJ, United Kingdom. Contact: hello@hayley-charlton.com. Governing law: England & Wales.

2. Acceptance of Terms

By accessing our site or purchasing, you agree to these Terms, our Privacy & Returns Policy, and our Cookie Policy.

3. Website Use

  • You must not misuse the site (malware, scraping beyond fair use, automated account creation).
  • We may suspend or terminate access for breach or security reasons.
  • All site content is owned by us or our licensors.

4. Accounts

  • Keep credentials confidential; you’re responsible for activities under your account.
  • Notify us of suspected unauthorised access.

5. Pricing, Taxes & Payment

  • Prices shown in GBP unless stated. VAT applied where required.
  • We use third-party processors; your card details are handled by them.
  • Orders are offers to buy; we accept by providing access/delivery.

6. Digital Content Licence (EULA)

Upon purchase we grant a non-exclusive, non-transferable, revocable licence for **personal use**. You may not resell, share publicly, upload to shared drives, or redistribute. You may print copies for personal use.

Schools/teams: separate licences are required for multi-user/classroom or institutional use.

7. Courses & Memberships

  • Access continues while your subscription is active and in good standing.
  • Renewals bill automatically per your cycle; you can cancel future renewals any time before the renewal date.
  • We may update content, features, or available materials over time.

8. Delivery & Availability

  • Digital items are delivered via download link or account access.
  • If a technical fault prevents access, we will repair, replace, or refund where required.

9. Cancellations, Returns & Refunds

Digital purchases are non-refundable once access is granted or a download/stream begins (subject to statutory rights). See the Privacy & Returns Policy for details. Physical goods (if offered) follow the returns process stated there.

10. Intellectual Property

  • All materials remain our property or that of our licensors.
  • No scraping or derivative works without written permission.

11. User Content & Community Rules

  • Do not post unlawful, harmful, or infringing content.
  • We may moderate, remove content, or suspend users who breach rules.
  • You grant us a licence to host and display content you post within the service.

12. Disclaimers

Our resources are for information and education only. They are not medical, legal, financial, or psychological advice, and are not a substitute for professional support. Outcomes are not guaranteed.

13. Liability

Nothing excludes liability for fraud or death/personal injury caused by negligence. Subject to that, we are not liable for indirect, incidental, or consequential losses. Our total liability is limited to the amount you paid in the 12 months before the claim.

14. Changes to Terms

We may update these Terms; material changes will be signposted on-site. Continued use after changes constitutes acceptance.

15. Contact

Hayley Charlton Ltd — hello@hayley-charlton.com

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Get the free tools

Quick prompts, calm scripts, zero fluff.

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    Your Reset Starts Here

    Sometimes the smallest step is the one that makes life feel lighter.

    • Words when you freeze: simple scripts for tough moments.
    • Quiet the noise: quick prompts that bring clarity fast.
    • Reset on the go: grounding exercises you can use anywhere.

    These aren’t about pushing harder—they’re about giving yourself space. Space to breathe. Space to reset. Space to remember you don’t have to carry it all alone.

    Too Much Noise – The 3AM Club

    For the women whose minds race when the world goes quiet.

    • Truth at 3AM: The thoughts you can’t silence when the world is asleep.
    • Flux & Worry: The in-between spaces where nothing feels steady.
    • Safe Belonging: Words that remind you you’re not alone in the dark.

    If you’ve ever felt wide awake at 3AM — carrying too much, thinking too fast — this is for you.

    Read more about this book →

    Real talk for real days!

    Get honest, unfiltered insights straight to your inbox — no fluff, no pressure, just the kind of clarity that hits when you need it most.
    ​You in?

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      Start your way back...

      This isn’t about pushing through. It’s about finding your way back — to calm, to clarity, to yourself.

      • Step 1: Pause the spiral — simple resets that ground you in the moment.
      • Step 2: Rebuild steady boundaries — no guilt, no apology, just solid ground.
      • Step 3: Create space for you — practical tools to make life lighter, not heavier.

      This is where burnout starts to lift. Small steps. Real shifts. A way back that actually lasts.

      Let’s Find Your Turning Point

      No more pushing through. No more white-knuckling it. Here’s where it shifts:

      • Truth 1: Forcing it isn’t working — and it never will.
      • Truth 2: Motivation fades. Clarity and tools don’t.
      • Truth 3: You don’t need more hustle. You need a plan that sticks.

      This is your reset point — no fluff, no overwhelm. Just clear language, calm tools, and next steps you can use today.

      What You’ll Get Inside Done Pretending

      No fluff. A clear 6-module path + practical toolkits you’ll actually use.

      Core Modules

      Raised in Fear — Why You Feel This Way

      Make sense of survival modes (fawn, freeze, fight/flight), self-blame, and your nervous system—so change feels possible.

      Module 1

      The Rules You Learned to Survive

      Spot the “be nice, be useful, be quiet” rules, perfectionism, and over-functioning—then start unhooking them.

      Module 2

      Boundaries That Hold

      Language that works under pressure: clear lines, practice responses, and consequences that don’t wobble.

      Module 3

      The Red-Flag Decoder

      Recognise love-bombing, DARVO, guilt hooks, and subtle control—plus how to respond without over-explaining.

      Module 4

      Emergency Calm Kit

      3-minute resets for spirals: breath cues, grounding prompts, and “body brakes” you can use anywhere.

      Module 5

      Reclaiming Energy & Agency

      Close loops, cut energy leaks, and set one brave priority each week—so life starts to be yours again.

      Module 6

      Downloadable Toolkits

      Boundary Scripts Library

      Copy-and-use scripts for “No”, “Not right now”, and “That doesn’t work for me”—for family, partners, work, and friends.

      Scripts & Templates

      Conversation Planner

      One-page map for your line, your words, and your exit—so hard talks don’t spiral.

      One-Pager

      Guilt Reframe Prompts

      Short prompts that unhook “I’m the problem” and replace it with clarity and choice.

      Prompt Pack

      Weekly Reset Checklist

      10-minute review to reset, reclaim energy, and choose one next right thing.

      Checklist

      Boundary Map

      Simple visual: your Yes / No / Maybe zones and responses when lines are crossed.

      Visual Map

      Hard-Day Audio

      Short audio pep-talks for the “I can’t” moments—so you don’t white-knuckle alone.

      Audio Support

      Done Pretending™

      You’ve carried it all, kept it together, and smiled through the cracks.
      Done Pretending is where the mask comes off — and you finally get tools that stick.

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        Where You Reign™ Waitlist

        A private space for women who are done performing and explaining — women ready to reclaim their power.

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          1:1 Coaching — Priority List

          If you’re done being walked over and want hands-on help.

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