Hayley Charlton

#Mindset Privacy Policy

Effective Date: [22/02/2025]

At #Mindset, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, use our services, or interact with our content.

If you have any questions regarding this policy, please contact us at:
info@hashtagmindset.com

1. Who We Are

#Mindset is committed to empowering students, teachers, and parents to develop resilience, confidence, and a positive mindset. This Privacy Policy applies to all users who access our website, services, and resources.

2. What Information We Collect

We collect personal data to provide the best possible experience. The types of information we may collect include:

a) Information You Provide Directly:

  • Name
  • Email address
  • Phone number (if provided)
  • School or organization details (for educators)
  • User-generated content (comments, feedback, or testimonials)
  • Payment details (if purchasing courses or materials – handled securely by third-party processors)

b) Information Collected Automatically:

When you interact with our site, certain data is collected automatically:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and tracking data (explained in Section 6)

3. How We Use Your Information

We use your data responsibly and for legitimate purposes:

  • To provide and improve our services
  • To personalize user experiences
  • To process payments and manage subscriptions
  • To send updates, newsletters, and promotional offers (with your consent)
  • To respond to inquiries and provide support
  • To ensure legal compliance and protect against fraud

Marketing Communications:

  • You will only receive marketing emails if you opt-in. You can unsubscribe at any time via the link in our emails.

4. Legal Basis for Processing (Under GDPR)

We process personal data under the following legal grounds:

  • Consent: When you give explicit permission (e.g., newsletter sign-up).
  • Contractual Obligation: When data is necessary to fulfill a service (e.g., course registration).
  • Legal Obligation: To comply with legal requirements.
  • Legitimate Interests: To improve our services and provide relevant content, ensuring minimal impact on your rights.

5. How We Share Your Information

We respect your privacy and only share your data when necessary:

  • Service Providers: Trusted third parties (e.g., payment processors, email marketing platforms) who help us run our services.
  • Legal Authorities: When required to comply with laws or protect rights and safety.
  • Business Transfers: In the case of a merger or acquisition, user data may be transferred, but you will be notified.

We never sell or lease your personal data to third parties.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember preferences
  • Analyze site traffic
  • Deliver targeted content and ads

Types of Cookies We Use:

  • Essential Cookies: For core site functionality.
  • Analytics Cookies: To understand site usage and improve performance.
  • Marketing Cookies: To deliver personalized content and ads.

Managing Cookies:

You can control or disable cookies via your browser settings. However, some site features may not function properly if cookies are disabled.

7. Data Security

We implement strong security measures to protect your data, including:

  • SSL encryption to secure data transmission.
  • Regular security audits to detect vulnerabilities.
  • Restricted access to personal data within our organization.

Despite our efforts, no method of transmission over the internet is 100% secure. We encourage users to take personal precautions to protect their data.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

  • Account data: Retained while your account is active.
  • Marketing data: Retained until you opt-out.
  • Payment data: Stored securely by third-party providers as per legal requirements.

9. Your Rights Under GDPR

As a user, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we hold.
  • Right to Rectification: Correct any inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data (subject to legal obligations).
  • Right to Restrict Processing: Limit how your data is used.
  • Right to Data Portability: Receive your data in a portable format.
  • Right to Object: Object to data processing, especially for marketing purposes.

To exercise any of these rights, contact us at info@hashtagmindset.com.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal data.

11. Children’s Privacy

We are committed to protecting the privacy of young users. Our services are designed for students aged 12 and above, with parental or teacher supervision recommended. We do not knowingly collect personal data from children under 13 without parental consent.

12. Changes to This Privacy Policy

We may update this policy to reflect changes in laws or our practices. All updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

13. Contact Us

For questions, concerns, or to exercise your data rights, please contact us:

Email: info@hashtagmindset.com

Summary of Your Privacy Rights:

  • We collect only what’s necessary.
  • Your data is safe with us — no selling or spamming.
  • You’re always in control of your data.

Thank you for trusting #Mindset. Together, we’re empowering young minds to grow stronger every day.

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