Hayley Charlton

 

#Mindset – Terms and Conditions

Effective Date: [22/02.2025]

Welcome to #Mindset! These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and resources. By using our platform, you agree to these Terms in full. If you do not agree, please refrain from using our services.

For questions regarding these Terms, contact us at:
info@hashtagmindset.com

1. Definitions

  • “We”, “Us”, “Our” – refers to #Mindset.
  • “You”, “User” – refers to any individual accessing or using the website, including students, teachers, parents, and organizations.
  • “Services” – refers to the website, courses, challenges, resources, and any content provided by #Mindset.

2. Eligibility

  • Students aged 12-18 may use our platform with appropriate parental or teacher supervision.
  • Parents, teachers, and educational institutions may create accounts to manage or guide student access.
  • By using our services, you confirm that you are:
    • At least 18 years old, or
    • A student aged 12+ with parental or teacher consent.

3. Account Registration

  • To access certain features, users may be required to create an account.
  • You agree to provide accurate, current, and complete information when registering.
  • You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
  • Notify us immediately if you suspect unauthorized access to your account.

4. Acceptable Use Policy

By using #Mindset, you agree to:

  • Use the platform lawfully and in accordance with these Terms.
  • Not engage in harmful behavior, including:
    • Uploading offensive, discriminatory, or harmful content.
    • Attempting to hack, reverse-engineer, or disrupt our systems.
    • Harassing or bullying other users.

We reserve the right to suspend or terminate accounts that violate these rules.

5. Intellectual Property Rights

  • All content on #Mindset (including text, graphics, videos, and resources) is the exclusive property of #Mindset and is protected under copyright and intellectual property laws.
  • Users may view, download, and print materials for personal, educational use only.
  • You may not:
    • Reproduce, distribute, or modify our content without written permission.
    • Use our branding, logos, or trademarks without consent.

6. Payments, Refunds, and Subscriptions

6.1 Payment Terms:

  • Some services or resources may require payment. Prices will be clearly stated.
  • All payments are processed securely through third-party payment providers. We do not store payment card details.

6.2 Subscriptions:

  • For subscription-based services, charges will occur at the agreed intervals (e.g., monthly, yearly).
  • Users can cancel subscriptions anytime via their account settings.

6.3 Refunds:

  • We offer a 14-day refund policy on most paid services, provided the content has not been fully accessed or downloaded.
  • To request a refund, contact info@hashtagmindset.com with your account details.

7. Privacy and Data Protection

  • Our Privacy Policy outlines how we collect, use, and protect your data, in compliance with UK GDPR regulations.
  • By using #Mindset, you consent to the collection and use of your data as described in our Privacy Policy.

8. Third-Party Links and Services

  • #Mindset may include links to third-party websites or services.
  • We are not responsible for the content, privacy practices, or reliability of external sites.
  • Accessing third-party sites is at your own risk.

9. Disclaimers

  • #Mindset provides content “as is” without warranties of any kind, either express or implied.
  • We do not guarantee that:
    • Our services will be error-free or uninterrupted.
    • Using our platform will result in specific academic or personal development outcomes.
  • Educational content is meant for informational purposes and should not replace professional advice (e.g., mental health services).

10. Limitation of Liability

  • #Mindset will not be liable for:
    • Indirect, incidental, or consequential damages resulting from the use (or inability to use) our services.
    • Data loss, unauthorized access, or service interruptions beyond our control.
  • Our maximum liability is limited to the amount paid by the user (if any) for the services in question.

11. Indemnification

You agree to indemnify and hold harmless #Mindset from any claims, damages, or expenses arising from:

  • Your use or misuse of our services.
  • Violation of these Terms or applicable laws.
  • Infringement on any third-party rights.

12. Termination

  • We reserve the right to suspend or terminate access to #Mindset for:
    • Violations of these Terms.
    • Legal compliance requirements.
  • Upon termination, your right to access our services will cease immediately.

13. Changes to These Terms

  • We may update these Terms from time to time.
  • Users will be notified of material changes, and continued use of #Mindset constitutes acceptance of the new Terms.
  • Effective Date will reflect the latest version.

14. Governing Law

  • These Terms are governed by the laws of England and Wales.
  • Any disputes will be resolved in the courts of England and Wales, unless otherwise agreed.

15. Contact Us

For any questions regarding these Terms, please contact:

Email: info@hashtagmindset.com

Highlights:

  • Safe and inclusive space for students, teachers, and parents.
  • Clear payment and refund policies.
  • Data protection and GDPR compliance ensured.
  • A focus on personal development without compromising privacy or safety.
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